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Workplace Technology - from vision to reality
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What did we learn at Smart Buildings 18?

Steve Jarvis, Commercial Director for Cordless Group comments…

Cordless was delighted to support the recent Smart Buildings 18 event in London and see where smart is heading at the moment.

Whilst “digital” has revolutionised the way we live and work, the event considered how our workplaces are keeping pace with this transformation.

The event kicked off with some practical viewpoints on the future of the smart precinct. Is a Smart Building too small and a smart city too big to add real value? The connected community is shaping the sharing economy. It has fluid boundaries and flow, allowing projects to be curated through the use of flexible space and makerspace culture. The workplace is a destination zone that generates a dividend through wellbeing.

We learnt how the new enterprise model should be data driven, super-connected and adaptable, with great transport links, entrepreneurship and a good work-life blend. This is based on creating ‘flow’ through customer experience, entertainment, cultural amenities and use of real-time data.

E-health, E-learning, smart real-estate and the app-centric workplace are all central to this approach.

Against a backdrop of change, we heard that how by 2020, 75% of the workforce will be made up of Gen Y workers; the use of social media will have grown by 204% from 2010 and there will be more users of smart phones than fixed line subscriptions. 37% of data is now in the cloud. We have seen the introduction of WELL Building standards and 85% of global organisations are exploring or implementing an IoT strategy.

That translates into expectations for an improved building eco-system, with a superior experience, services at our fingertips and heightened security.

There were fascinating insights into the rise of the real time workplace. Sensors, tech and workplace data are providing superior intelligence to Real Estate and FM teams – starting to really put the power in the hands of the occupier for the first time.

With the consumersation of technology, convergence, connectivity afforded by the IoT, ubiquitous sensing and the use of cloud, we can turn data into insights. This is driving the shift from preventative to predictive operations, greatly improving the visitor and occupant experience.

We heard about the business value of such innovative buildings that deliver technology rich experiences. We learnt about the operational benefits of smart real estate including efficient operations, energy conservation, environmental sustainability, simplified facility management, occupant experience and tenant satisfaction, safety and security, business continuity and reputation management.

We can tap into automation; video analytics; cyber security; IoT; Augmented Reality; cognitive technologies; AI; location services; and cloud. We can now also use smart tech to reduce run hours for assets; optimise run levels to boost useful life; increase proactive fault-finding; achieve energy reduction and increase employee comfort; collaborate and respond more quickly; and, create a smart facility to protect and deliver on real estate investment. 

We also heard a great case study on one of Cordless’ clients - UBS, on its new 700,000 sq ft home at 5 Broadgate in London. The HQ relocation offered an opportunity to re-think how UBS works and futureproof its workforce. On the surface, people were just moving between buildings, but that wasn't all. Behind the scenes UBS closed 6 buildings, exited 2 Data Centres and took a leap towards transforming technology by introducing: 4,000 thin client migrations, telephony migration to soft phone, fat data centre, thin building, agile working, wayfinding and separation of people and data. By breaking the affinity between people, their data, and their Real Estate' UBS set out a new standard based on 'Next Generation' services. The new infrastructure connected 10,000 IoT devices, making use of an integrated IP based BMS system, unified comms, telepresence, VC, audio conferencing, thin client technology, WiFi, Skype, BYOD and ring fenced security. 7,300 people moved as part of this project and the building achieved Breeam Excellent and LEED Platinum awards for approach to design, build and lifecycle. Well done UBS!

So in all, Smart Buildings 18 was a great day and Cordless looks forward to discussing the topics raised with our clients.

To talk to Cordless about smart workplace strategy say

Date: Thu, 17 May 2018 12:46:53 +0100 GMT

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